0. References AFSCME (n.d.) Shady Deals in the Sunshine State: The Florida Model of Privatization”, Washington DC: AFSCME via https://www.afscme.org/newspublications/publications/privatization/pdf/shady.pdf Bowman, J. S. (2002). At-will employment in Florida government: A naked formula to corrupt public service. Working USA, 6(2), 90. Crowell, E. B., & Guy, M. E. (2010). Florida’s HR Reforms: Service First, Service Worst, or Something in Between?. Public Personnel Management, 39(1), 15-38. Shockman, A. (2010). Democratic senator says state already cutting jobs, cites study. Tampa Bay: PolitiFact Florida via http://www.politifact.com/florida/statements/2010/dec/10/billmontford/democrat-senator-says-state-already-cutting-jobs-c/ Walters, J. (2003, May). Civil Service Tsunami. Governing. http://www.governing.com/templates/gov_print_article?id=105912323 … Purchase answer to see full attachment

University of Miami Florida Service First Reform by Floridas State GOVT Discussion

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Humanities

University of Miami

Description

 

 

  • Based on your assigned position, suggest why “Florida First” is a useful or not-so-useful initiative (300 words).
  • Moloney, K. (2018q). attached
  • Florida’s HR Reforms: Service First, Service Worst, or Something in Between?

    Public Personnel Management, 39(1), 15–38.Crowell, E., & Guy, M. (2010).

    Civil Service Reform in Florida State Government

    Review of Public Personnel Administration, 23(4), 286–304.Bowman, J. S., Gertz, M. G., Gertz, S. C., & Williams, R. L. (2003).

    Jeb Bush: Strip Feds of Automatic Pay Raises and Due Process

    Government Executive, July 20, 2015.Katz, E. (2015).

 

Explanation & Answer length: 300 Words

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Case Study: “Florida First” Reforms Florida’s “Service First”: A Short History •The Florida “Service First” reforms followed both Texas and Georgia in encourage at-will employment. •These Florida reforms did not go as far with this idea as Texas and Georgia, but the Florida reforms are often put in the same basket as the other two states. •Career Service System was created in Florida for its state employees in 1967. •Increasingly, however, politicians had come to view the Career Service System as part of the “problem of government” in Florida. • As noted by Crowell & Guy (2010, p. 16), the then-Chairman of the Florida Council of 100 suggested that “one of the primary reasons for the public’s mistrust lies in the antiquated and cumbersome personnel system for most of Florida state employees called Career Service”. • Or FL State Representative Mario Diaz-Balart (R-Miami) stating that the Career Service System had become a “dinosaur”. Florida’s “Service First”: A short history The Career Service System was viewed as… •Limiting productivity •Outdated •Hiring and firing were too difficult •Persons retained due to seniority and not skill or productivity •Employee performance does not separate good employees from bad employees •Insufficiently entrepreneurial with limited ability to problem solve. Counter perspective… •Florida was 47th in nation in ratio of employees to population •Cost to taxpayers of state civil servant was $33 per taxpayer per year, lower than any other state in 1999. Florida’s “Service First”: A short history Florida’s “Service First” objective: Reform State of Florida government and transform civil service into an “at-will” employment. ◦ Then-Governor Jeb Bush wanted to “make every state employee – “at will” – subject to being hired and fired as easily as a waitress in a Tallahassee waffle shop” (Walters, 2003) ◦ In his inaugural speech as Governor, Bush stated: “There will be no greater tribute to our maturity as a society than if we can make these buildings around us empty of workers; as silent monuments to the time when government played a larger role than it deserved or could adequately fill” (1999). Reality • Florida’s human resource function was outsourced to Convergys, in Florida’s largest privatization ever. Intended start date was May 2003 with a completion set for January 2004. • But the project was flawed from the start. Drawing on the State Auditor General’s report (2005-047 of October 2004), problems were immediate. • On the right and bottom, the text is from “Shady Deals in the Sunshine State: The Florida Model of Privatization” by the American Federation of State, County, and Municipal Employees • This was just one of over 140 privatization contracts undertaken under Bush. Text from AFSCME (n.d.) Shady Deals in the Sunshine State: The Florida Model of Privatization”, Washington DC: AFSCME via https://www.afscme.org/newspublications/publications/privatization/pdf/shady.pdf Reality Interview (Crowell & Guy, 2008) Results: •Recruitment and Selection: Employment application sent to the company, hiring done not by the agency but the company, hiring justification data is no longer required to be retained, can hire with ease and with limited qualifications. •Broadbanding: “Service First” “reduced more than 4,500 worker classifications categories to 280. Pay bands were reduced from 475 to 25” – on its own this reduction was okay but it also meant that starting salaries of new workers were lower than before. •Patronage Hiring: Mixed views from respondent on whether or not this had increased or decreased •Employee Morale: Seniority no longer matters, low morale, fear of talking about the reforms as doing so might cost one’s job. Reality •“Service First” was to make government smaller. Gov. Bush wanted to reduce public workforce by 25% in five years (Bowman, et al, 2003) •“Service First” announced in March 2001 “State of the State” address in Florida. •But did it? In its first few years, (a) the state reduced its state employees but increased its contractors, and (b) the budget increased, not decreased (see on right, Crowell & Guy, 2010, p. 27). Updates? On the election of Governor Scott, he wanted to reduce the state workforce by 5 percent. ◦ Data: In 2009, Florida “had the lowest ratio among the 50 states of full-time and part-time state employees to overall population, the second-lowest ratio of full-time equivalent employees to population” (Shockman, 2010) and in 2009, Florida also had “lowest payroll expenditures per resident” of $38 compared to a national average of $72/resident. ◦ Note: “A word of caution about both figures: Florida, because of its large population, has a comparative advantage using these types of calculation when compared with states with smaller populations. Those states still have to provide most or all of the public services that Florida does, but just for fewer people. Delaware and North Dakota, for instance, both have nearly three times as many state employees per resident when compared with Florida, and spend three times more on payroll per resident.” (Shockman, 2010) On the election of Governor Scott, he wanted to reduce the state workforce by 5 percent. ◦ Data: Budgeted workforce in 2010: 167,797. ◦ Data: State Personnel System Employees – those directly working for the government: 109,020 ◦ Data: State workforce is bigger in 2010 than in 2006. ◦ Source: Shockman, 2010. References AFSCME (n.d.) Shady Deals in the Sunshine State: The Florida Model of Privatization”, Washington DC: AFSCME via https://www.afscme.org/newspublications/publications/privatization/pdf/shady.pdf Bowman, J. S. (2002). At-will employment in Florida government: A naked formula to corrupt public service. Working USA, 6(2), 90. Crowell, E. B., & Guy, M. E. (2010). Florida’s HR Reforms: Service First, Service Worst, or Something in Between?. Public Personnel Management, 39(1), 15-38. Shockman, A. (2010). Democratic senator says state already cutting jobs, cites study. Tampa Bay: PolitiFact Florida via http://www.politifact.com/florida/statements/2010/dec/10/billmontford/democrat-senator-says-state-already-cutting-jobs-c/ Walters, J. (2003, May). Civil Service Tsunami. Governing. http://www.governing.com/templates/gov_print_article?id=105912323 …
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